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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative supplier, serving around 5 million customers nationwide. What sets it apart: strong operational efficiency and digital systems, enabling fast sign-ups and an award-winning customer service recognized year after year.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,7/5 | 7676 |
| Avis Vérifiés | 4,4/5 | 216841 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3132 |
| Overall rating | 4,35/5 | 233346 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their website. The process is straightforward, and there are no fees for signing up or switching suppliers.
You will need to provide some basic information, such as your name, address, and the details of the property where you want the energy supplied. After you sign up, TotalEnergies will handle closing your previous energy contract for you, so you do not need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy group founded in 1924, headquartered in Paris. It is one of the world’s largest energy suppliers and the leading alternative energy supplier in France, serving approximately 5 million electricity and gas customers in the country. The group employs over 100,000 people worldwide and is publicly listed on several major stock exchanges (Euronext Paris, NYSE, LSE).
TotalEnergies entered the retail energy market in France by acquiring Lampiris in 2016, later renamed Total Spring. The group expanded in 2018 by acquiring Direct Energie, combining operations under the brand Total Direct Energie, before rebranding as TotalEnergies in 2021. The company’s activities cover electricity and gas supply, energy production (conventional and renewables), and network operations.
TotalEnergies is notable for its substantial investments in renewable energy, with around 2 GW of installed green generation capacity. Historically a major player in oil and gas, the group is developing its low-carbon and digital services. Its efficient information systems and customer management processes are considered operational strengths. TotalEnergies has repeatedly won industry awards for customer service and relationship quality.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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