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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving over 5 million customers nationwide. It stands out for its advanced digital services and consistently award-winning customer support, putting it on par with historical providers like EDF and Engie.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3144 |
| Overall rating | 4,38/5 | 234212 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can call their customer service or visit their official website. The process is simple, quick, and completely free of charge. No fees are required to switch suppliers, and you can change providers at any time.
You will need to provide some basic information, such as your name, address, and the details of your current residence. Once you have completed your registration, TotalEnergies will take care of closing your existing contract for you, so you do not need to contact your previous supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier founded in 1924. With its headquarters in Paris, it is one of the largest global energy companies and the leading alternative supplier in France, serving around 5 million gas and electricity customers nationwide. The company employs over 100,000 people worldwide and reported revenue of €187.97 billion in 2024.
Initially known for its activities in oil and gas, TotalEnergies began supplying energy to French households in 2016 through the acquisition of Lampiris. This was followed by the acquisitions of Total Spring and Direct Energie, with all operations unified under the TotalEnergies brand in 2021. The company is active in energy production, supply, and increasingly invests in renewable power, managing 2 GW of renewable capacity.
TotalEnergies distinguishes itself through advanced information systems to streamline contract management, a large-scale commercial organization, and nationwide operations. The company is publicly listed on Euronext Paris, NYSE, and the London Stock Exchange under the ticker TTE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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