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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. What sets it apart is its ability to offer reliable service and clear pricing on par with historic providers, backed by award-winning customer support and powerful digital tools.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3150 |
| Overall rating | 4,38/5 | 234218 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is simple, quick, and completely free—there are no fees for switching suppliers.
You’ll need to provide some basic information, such as your name, address, and details about your home. If you’re already with another supplier, TotalEnergies will handle cancelling your previous contract for you, so you don’t need to take any extra steps.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. As of 2024, it serves over 5 million electricity and gas customers in France, making it the country’s leading alternative supplier by client count.
The company strengthened its presence in the French and Belgian energy markets from 2016 through the acquisitions of Lampiris and Direct Energie, later unifying these under the Total Direct Energie brand before rebranding as TotalEnergies in 2021.
TotalEnergies is active in electricity and gas supply, as well as energy production, including renewables—with around 2 GW of renewable capacity operated. It is also involved in energy services, digital contract management, and has developed advanced information systems to facilitate account management and subscriptions.
The group’s broader activities include oil, gas, and renewable energy operations globally, with over 100,000 employees and revenues of €187.97 billion in 2024. TotalEnergies’ energy supply branch focuses on both residential and business customers.
Distinguishing features include streamlined administrative processes, a large commercial organization, and an emphasis on digital tools for customer management. TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE, and is not state-owned.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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