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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers with both electricity and gas. It stands out for its highly efficient customer service and advanced digital tools, offering an experience comparable to historic providers like EDF and Engie.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3160 |
| Overall rating | 4,48/5 | 236968 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is simple, quick, and completely free of charge for anyone, whether you’re moving into a new place or switching from another supplier.
You’ll need to provide some basic information, like your name, address, and possibly your meter number or a recent bill. Once you’ve given these details, TotalEnergies will manage the cancellation of your previous energy contract for you, so you don’t need to contact your old supplier.
Who is TotalEnergies ?
TotalEnergies is a French energy group founded in 1924. It is one of the world’s leading energy suppliers, with over 100,000 employees and more than 5.5 million customers in France. The company is listed on Euronext Paris (TTE) and also trades on the NYSE and LSE.
In France, TotalEnergies began supplying electricity and gas after acquiring Lampiris in 2016, later rebranding to Total Spring. The group expanded further by acquiring Direct Energie in 2018, merging operations under Total Direct Energie, and adopting the name TotalEnergies in 2021.
TotalEnergies operates across the full energy value chain, including oil, natural gas, renewable energy, and electricity production. In recent years, it has increased investments in renewable energy and operates 2 GW of renewable capacity. The company is also known for advanced information systems that streamline contract management and subscription processes.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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