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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. Its key strength is a fast, award-winning customer service and powerful digital tools, matching or exceeding the service level of historic providers.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.37/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3134 |
| Overall rating | 4,37/5 | 234202 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either visit their website or call their customer service. The process is straightforward, and there are no fees for switching suppliers.
You will need to provide some basic details, such as your name, the address where the energy will be supplied, and possibly your bank details for payments. Once you have signed up, TotalEnergies will take care of closing your previous contract, so you don’t need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier, founded in 1924 and headquartered in Paris. As of 2024, it serves over 5 million electricity and gas customers in France, making it the leading alternative supplier in the country. The company is a subsidiary of TotalEnergies SE and has more than 100,000 employees worldwide.
TotalEnergies entered the French residential energy market in 2016 by acquiring Lampiris, later rebranding as Total Spring in 2017, and further expanding with the acquisition of Direct Energie in 2018. All retail activities were unified under the TotalEnergies brand in 2021.
TotalEnergies engages in the supply of electricity and gas, energy production, distribution, and is increasingly investing in renewable energy, with an operated capacity of 2 GW in renewables. The provider is publicly listed on Euronext Paris, NYSE, and LSE (ISIN FR0000120271).
Notable for its advanced information systems, TotalEnergies offers streamlined contract management and efficient customer support. The company has received several awards over the years for customer relations and operational performance.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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