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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. What sets it apart is its robust digital systems and award-winning customer service, offering an experience on par with traditional providers.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.47/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3134 |
| Overall rating | 4,47/5 | 236057 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can start the process either by calling their customer service line or by visiting the TotalEnergies website.
You will simply need to provide some basic information, such as your name, address, the type of energy you need (electricity, gas, or both), and, if available, your meter number or the Point de Livraison (PDL) for electricity or Point de Comptage et d’Estimation (PCE) for gas. Once you sign up, TotalEnergies will handle cancelling your old contract with your previous supplier for you, so you don’t have to take any extra steps.
Who is TotalEnergies ?
TotalEnergies is a French energy group founded in 1924. It operates internationally with more than 100,000 employees, and in France serves over 5.5 million customers as the country's leading alternative energy supplier for electricity and gas. The company is headquartered in Courbevoie, near Paris.
Originally established as a major oil and gas player, TotalEnergies entered the French retail energy market by acquiring Lampiris in 2016, later rebranded as Total Spring, then Direct Energie, and finally unified under the TotalEnergies brand in 2021. The company is publicly listed on Euronext Paris, NYSE, and LSE.
TotalEnergies is active across the entire energy value chain: production, trading, supply, and distribution of electricity and natural gas. The supplier is present in both fossil fuels and renewable energies, with 2 GW of renewable production capacity reported. It continually invests in new energy sources and digital tools for contract and consumption management.
The supplier is recognized for its robust information systems that facilitate subscription management, efficient commercial operations, and for regularly receiving industry awards for customer service. TotalEnergies complies with the 13 best practices of the French Energy Regulatory Commission for transparency in its operations.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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