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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers nationwide. What sets it apart: a powerful digital platform and consistently award-winning customer service, on par with the historic suppliers.
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0996 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1684€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7421 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3125 |
| Overall rating | 4,35/5 | 230898 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you simply need to call their customer service or visit their official website. The process is easy, free of charge, and available to anyone, as the French energy market allows you to change suppliers at any time without penalty.
During sign-up, you’ll be asked for basic information such as your name, address, and the details of the home to be supplied. Once you provide this information, TotalEnergies will handle closing your previous energy contract for you, making the switch straightforward and convenient.
Who is TotalEnergies ?
TotalEnergies is a French multinational established in 1924 and headquartered in Paris. It is one of the world’s leading energy suppliers and holds a significant presence in France, serving around 5 million gas and electricity customers. The company employs more than 100,000 people globally and is listed on Euronext Paris, NYSE, and LSE.
TotalEnergies’ energy supply business in France expanded through the acquisition of Lampiris in 2016 and Direct Energie in 2018, followed by successive rebranding from Total Spring to Total Direct Energie, before adopting the TotalEnergies name in 2021. The company leverages advanced information systems to streamline contract management and subscription processes.
Alongside its long-standing activity in oil and gas, TotalEnergies invests in renewable energy production, with 2 GW of renewable capacity operated. The group’s activities extend across electricity and natural gas supply, production, and energy services, positioning it as a major alternative supplier on the French market.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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