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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier with over 5 million customers. It stands out for its advanced digital systems, a swift, award-winning customer service, and stable discounts compared to regulated rates.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3137 |
| Overall rating | 4,38/5 | 234205 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their website. The process is straightforward, and there are no fees for opening or switching contracts.
You will just need to provide some basic information, such as your name, address, and the details of your new or current residence. TotalEnergies will then manage the closure of your previous contract directly with your old supplier, so you do not need to take any additional steps yourself.
Who is TotalEnergies ?
TotalEnergies is a French supplier originating from the Total group, founded in 1924. It became a major energy supplier in France after acquiring Lampiris in 2016, followed by Direct Energie in 2018. These purchases led to several rebrandings, resulting in the TotalEnergies name from 2021 onward.
TotalEnergies supplies electricity and gas to around 5 million customers in France. The company is active in the production and distribution of energy, including oil, gas, and, increasingly, renewables. TotalEnergies manages around 2 GW of renewable capacity.
A key distinguishing feature is its robust information systems that enable efficient contract management and customer onboarding. It operates internationally, with over 100,000 employees worldwide, and is listed on stock exchanges in Paris, New York, and London (Euronext, NYSE, LSE).
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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