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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. It stands out for its strong digital tools and award-winning customer service, matching the standards of traditional providers while investing in renewable energy.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3139 |
| Overall rating | 4,38/5 | 234207 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and free. You can start the process by visiting their website or by calling their customer service number.
You’ll just need to provide some basic information, such as your name, address, and details about your home or apartment. After you sign up, TotalEnergies will take care of closing your previous contract with your old supplier, so you don’t need to handle that yourself. There are no cancellation fees or extra charges for switching suppliers.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier that has been active in the energy sector since 1924. With its headquarters in Paris, it is one of the largest private energy groups worldwide, employing over 100,000 people. In France, TotalEnergies supplies electricity and gas to around 5 million customers.
TotalEnergies entered the French energy supply market by acquiring Lampiris in 2016, rebranding it as Total Spring in 2017. The following year, the group acquired Direct Energie and merged the supply activities under the name Total Direct Energie, before becoming TotalEnergies in 2021.
TotalEnergies operates across the entire energy value chain, extending its activities from fossil fuels to electricity, natural gas, and more recently to renewable energy. The company manages 2 GW of operational renewable energy capacity and publicly invests in energy transition and digital tools for contract management.
TotalEnergies is listed on Euronext Paris, the NYSE, and the London Stock Exchange. It is not state-owned, with major shareholders including BlackRock, The Vanguard Group, and its own employee shareholding plan.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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