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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. What sets it apart is its strong operational efficiency, a robust digital platform for easy account management, and a consistently award-winning customer service.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3157 |
| Overall rating | 4,48/5 | 236965 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is quick, simple, and completely free. You can start the process by either calling their customer service number or visiting the TotalEnergies website.
You’ll just need to provide some basic information, such as your name, address, and the details of the energy supply point (for example, the Point de Livraison number for electricity or the Point de Comptage for gas, which you can find on previous bills). After you submit your request, TotalEnergies will take care of closing your existing contract with your previous supplier, so you do not need to do anything further. Switching energy suppliers in France can be done at any time without any fees, making the process straightforward and flexible.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier established in 1924, now headquartered in Courbevoie. Originally focused on oil, the company has diversified over the decades into natural gas, electricity, and, more recently, renewables. It is publicly listed on Euronext Paris (TTE), NYSE, and LSE, and employs over 100,000 people worldwide.
As of 2024, TotalEnergies serves more than 5 million customers in France, making it the country's largest alternative energy supplier. The company expanded its position in the French market by acquiring Lampiris in 2016 and Direct Energie in 2018. All operations were unified under the TotalEnergies brand in 2021.
TotalEnergies' activities cover electricity and gas supply, energy production (including renewables, with 2 GW of renewable capacity in operation), and services supporting energy management. The supplier is recognized for high-performance information systems to simplify contract management and has been an early participant since the opening of the French energy market in 2007.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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