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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers. Its main strength lies in advanced digital systems and consistently award-winning customer service, setting it apart from traditional providers.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.37/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3134 |
| Overall rating | 4,37/5 | 234202 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and free. You can start the process by either calling their customer service or visiting the TotalEnergies website.
You’ll need to provide some basic information, such as your name, address, and possibly your meter number or a recent energy bill. Once you’ve signed up, TotalEnergies will take care of closing your previous contract for you, so you don’t need to contact your old supplier.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier originating from the Total group, established in 1924. It has become the leading alternative energy supplier in France, serving over 5 million residential and business gas and electricity customers throughout the country.
TotalEnergies entered the French market as a supplier by acquiring Lampiris in 2016, rebranding it as Total Spring. In 2018, it also acquired Direct Energie, merging activities under the Total Direct Energie brand before adopting the name TotalEnergies in 2021.
The company is active in electricity and gas supply, with significant investments in renewable energy sources, currently operating 2 GW of renewable capacity. TotalEnergies is headquartered in Paris and employs more than 100,000 people worldwide.
Distinguishing features include advanced information systems that streamline contract management and customer service processes. The company is publicly listed on Euronext Paris (TTE), NYSE, and LSE, with major shareholders including BlackRock and various employee shareholding plans.
TotalEnergies is independent of French state ownership and continues to expand its role in both conventional and renewable energy markets, in line with the transition toward a more sustainable energy sector.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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