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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers nationwide. It stands out for its advanced digital systems and award-winning customer service, offering a seamless experience similar to traditional providers.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3150 |
| Overall rating | 4,38/5 | 234218 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or visit their official website. The process is straightforward, completely free, and available to anyone, as the French energy market allows you to choose or change your supplier without any fees.
You’ll need to provide some basic information, such as your name, address, and details about your home or apartment. Once you’ve submitted this information, TotalEnergies will handle the cancellation of your previous energy contract on your behalf, so you don’t need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier, originally founded in 1924. The brand began its operations in the French residential energy market by acquiring Lampiris in 2016, renaming it Total Spring in 2017. In 2018, Total purchased Direct Energie, merging both entities under the Total Direct Energie brand, which was rebranded as TotalEnergies in 2021.
The company supplies electricity and gas to approximately 5 million customers in France. TotalEnergies is notable for its robust IT systems, streamlined contract management, and a large-scale commercial operation. It is also investing in renewable energy, with 2 GW of operational capacity.
TotalEnergies is listed on multiple stock exchanges (Euronext Paris, NYSE, LSE) and employs over 100,000 people worldwide. The group's headquarters are in Paris. Its activities span the production, supply, and distribution of electricity and gas, as well as the development of renewable energy projects.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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