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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving more than 5 million customers. It stands out for its powerful digital systems, award-winning customer service, and consistently competitive prices compared to traditional providers.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3158 |
| Overall rating | 4,48/5 | 236966 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and completely free. You can either call their customer service or go to the TotalEnergies website to begin the process.
You'll need to provide some basic information, such as your name, address, and the details of your current energy meter or previous supplier if you have one. After you’ve shared these details, TotalEnergies will take care of closing your previous contract for you, so you don’t have to manage the switch yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier founded in 1924 and headquartered in Courbevoie. It is a major global player with more than 100,000 employees worldwide and serves over 5.5 million customers in France. The company is publicly listed on Euronext Paris, NYSE, and LSE under the ticker TTE.
Originally known for its activities in oil and gas, TotalEnergies expanded into the French energy supply market through acquisitions, including Lampiris in 2016 and Direct Energie in 2018. The supplier adopted the name TotalEnergies in 2021 to reflect its move towards diversified energy production.
TotalEnergies is active in the supply of electricity and gas to residential and business customers. The company invests in renewable energy, operating approximately 2 GW of renewable capacity. It is also known for advanced information systems that streamline contract management and customer service processes.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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