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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. It stands out for its highly efficient customer service and digital systems, inherited from Direct Energie, making contract management and subscriptions exceptionally smooth.
TotalEnergies electricity offers in France in November 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in November 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1012 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1692€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7655 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4172 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,7/5 | 3111 |
| Overall rating | 4,34/5 | 223995 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or visit their official website. The process is straightforward, quick, and completely free.
You’ll need to provide some basic information, such as your name, address, and the details of your current supplier if you have one. Once you have submitted these details, TotalEnergies will take care of closing your previous contract on your behalf. There are no fees for switching, and you can change suppliers at any time in France without penalty.
Who is TotalEnergies ?
TotalEnergies is a major French energy supplier and one of the world's leading integrated energy companies, founded in 1924. The company is headquartered in Courbevoie, France, and employs over 100,000 people globally. In France, TotalEnergies supplies electricity and gas to around 5 million customers, making it the country's largest alternative provider.
Historically active in oil and gas, TotalEnergies expanded into the French retail energy market by acquiring Lampiris in 2016 (renamed Total Spring in 2017), and Direct Energie in 2018. These entities were merged under the Total Direct Energie brand and rebranded as TotalEnergies in 2021.
TotalEnergies operates across the entire energy value chain, including oil, natural gas, renewables, and electricity generation. The company manages energy production, distribution, and network operations, and invests in renewable energy with over 2 GW of capacity in operation. TotalEnergies is publicly listed (Euronext Paris, NYSE, LSE) and is not state-owned.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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