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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, with over 5 million customers nationwide. What sets it apart is its advanced digital systems and consistently award-winning customer service, rivaling that of historic providers.
TotalEnergies electricity offers in France in November 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in November 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1012 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1692€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7668 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4172 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,7/5 | 3111 |
| Overall rating | 4,34/5 | 224008 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply call their customer service phone number or visit their website to start the process. There are no fees for opening a contract or switching suppliers—changing is completely free for all customers.
You will need to provide some basic information, such as your name, address, and details about your energy usage or meter if available. Once you have signed up, TotalEnergies will handle closing your previous contract for you, so you do not need to take any extra steps with your old supplier.
Who is TotalEnergies ?
TotalEnergies is a French energy company established in 1924. Originally focused on oil and gas, it has grown into one of the world's largest multienergy groups. The company became active in the supply of electricity and gas in France after acquiring Lampiris in 2016, Direct Energie in 2018, and merging them under the TotalEnergies brand in 2021.
TotalEnergies supplies energy to approximately 5 million customers in France. Its activities include electricity and gas supply, as well as investments in renewable energy with over 2 GW of installed capacity. The group is listed on major stock exchanges and employs over 100,000 people worldwide.
A distinguishing feature of TotalEnergies is its advanced information systems, enabling efficient contract management and customer service. The company has consistently received industry recognition for its operational performance and customer relations.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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