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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving around five million customers. It stands out for its scale and streamlined contract management, offering a customer experience that rivals historic providers.
TotalEnergies electricity offers in France in January 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in January 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0996 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1684€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7719 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5050 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3118 |
| Overall rating | 4,35/5 | 224591 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply call their customer service number or visit their website to start the process. It’s easy and completely free—there are no fees for switching suppliers or opening a new contract.
You’ll need to provide some basic information, such as your name, address, and details about your energy meter or previous supplier. After you complete the sign-up, TotalEnergies will handle closing your old contract for you, so you don’t need to contact your previous supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a major French energy supplier established in 1924 and headquartered in Paris. With over 100,000 employees worldwide, it supplies electricity and gas to approximately 5 million customers in France. The brand emerged from the integration of several entities, most notably following the acquisitions of Lampiris and Direct Energie, and was renamed TotalEnergies in 2021.
TotalEnergies operates across the full energy value chain, including the production, distribution, and supply of electricity and gas. Historically active in oil and gas, the company has also expanded into renewable energy, managing 2 GW of renewable capacity. It is publicly listed on Euronext Paris, NYSE, and LSE.
Distinguishing features include advanced information systems facilitating subscription and contract management, as well as a significant commercial presence. The company is also recognized for its operational efficiency and has obtained several awards for customer relations, such as "Élu Service Client de l’Année" and first place in the Podium de la Relation Client.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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