Propane in France: providers, tariffs and getting started
TotalEnergies : electricity and gas supplier in France
All prices displayed on this page are all taxes included (unless otherwise stated). Learn more.
Information & subscription
To sign up :
Compare energy plans online
Quickly find and compare the best offers for your business or home.
TotalEnergies is France's largest alternative energy supplier, serving around 5 million customers. Its standout features are a very advanced digital system that simplifies subscription management, and a customer service team repeatedly recognized for excellence at national awards.
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
Cheapest
Cheapest
Fixed price
Fixed price
Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0886 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1536€.
Cheapest
Fixed price
Fixed price
Fixed price
Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7495 |
| Avis Vérifiés | 4,4/5 | 215858 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3131 |
| Overall rating | 4,35/5 | 231728 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and free of charge. You can start the process by calling their customer service number or by visiting the TotalEnergies website and following the online steps.
You'll need to provide some basic information, such as your name, address, and the desired date for the contract to start. Once you have submitted your details, TotalEnergies will handle the closing of your previous contract for you. This means you are free to switch at any time, without paying any fees, and you do not need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. It first entered the residential energy market in France through the acquisition of Lampiris in 2016, subsequently rebranding to Total Spring, then Total Direct Energie after merging with Direct Energie in 2018, and finally adopting the name TotalEnergies in 2021.
TotalEnergies supplies electricity and natural gas to approximately 5 million customers in France. As part of a large global energy group, it benefits from advanced information systems, facilitating contract management and account access both online and via mobile app.
The company is active in the production, distribution, and supply of electricity and gas. While historically rooted in oil and gas, TotalEnergies has expanded investments into renewable energies, operating around 2 GW of renewable capacity.
TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE and employs over 100,000 people worldwide. Its headquarters are located in Paris. Key shareholders include BlackRock, employee shareholding plans, and The Vanguard Group.
The supplier is recognized for efficient operational processes and customer support, with customer service available via phone, email, online forms, and services for the hearing-impaired.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
Electricity in France: Tariffs and Types of Offers in 2026
Engie Contact: Customer Service & Phone Numbers
EDF contact number in France: phone & customer service
Green Energy in France: Providers, Offers, Tariffs in 2026
How to switch to a new energy supplier in France?
Read the reviews