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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the leading alternative energy supplier in France, with about 5 million customers. It stands out for its highly efficient customer service and streamlined contract management, backed by powerful digital systems.
TotalEnergies electricity offers in France in January 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in January 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0996 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1684€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7421 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3125 |
| Overall rating | 4,35/5 | 230898 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can begin either by calling their customer service number or by visiting the TotalEnergies website.
To get started, you will need to provide some basic information, such as your name, address, and contact details, as well as information about your current energy supply (for example, a recent bill or your meter number). Once you have signed up, TotalEnergies will take care of contacting your previous supplier and closing your old contract for you, so you do not need to do anything further.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier, active since 1924, and headquartered in Paris. Originally focused on petroleum, the company has become a leading alternative electricity and gas supplier in France, serving roughly 5 million domestic customers. Its current name and structure result from consecutive acquisitions—Lampiris (2016), Direct Energie (2018)—and brand consolidations, culminating in its rebranding as TotalEnergies in 2021.
TotalEnergies is recognized for its large operational capacity, comprehensive information systems, and advanced customer management tools. Beyond supplying electricity and gas, the company is engaged in the production of renewable energy, with a reported 2 GW of operational capacity. TotalEnergies is listed on Euronext Paris, NYSE, and LSE under the ticker TTE, and employs over 100,000 people worldwide.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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