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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving around 5.5 million customers. Its standout feature is a highly efficient customer journey, supported by advanced IT systems and a track record of industry-leading customer service awards.
TotalEnergies electricity offers in France in December 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in December 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1005 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1683€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7704 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4179 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,8/5 | 3116 |
| Overall rating | 4,35/5 | 224942 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is quick, easy, and completely free. You can start the process by calling their customer service or by visiting their website.
To open your contract, you’ll need to provide some essential details, such as your name, address, and the date you want the contract to begin. TotalEnergies will handle closing your previous energy contract for you, so you don’t need to contact your old supplier. Switching suppliers is allowed at any time, with no fees.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier originally established in 1924. Initially known for its oil and gas business, the company has diversified its activities to include electricity and natural gas supply for both residential and business customers in France. TotalEnergies began its presence in the retail supply market by acquiring Lampiris in 2016, then Direct Energie in 2018, unifying its retail energy activities under the TotalEnergies name in 2021.
TotalEnergies serves around 5 million gas and electricity customers in France, making it the largest alternative supplier in the country. Its operations include energy production, trading, and the development of renewable energy sources, with an installed renewable capacity of 2 GW. The company employs over 100,000 people worldwide, with its global headquarters in Paris.
TotalEnergies is listed on Euronext Paris, the New York Stock Exchange, and the London Stock Exchange. Beyond energy supply, it is engaged in energy transition efforts, focusing on digitalized customer service, operational efficiency, and diversification toward low-carbon energy solutions.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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