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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative gas and electricity supplier, serving over 5.5 million customers. It stands out for its advanced digital systems, enabling easy contract management and an award-winning customer service recognized for reliability.
TotalEnergies electricity offers in France in September 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1891 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in September 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1031 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1718€.
Cheapest
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7502 |
| Avis Vérifiés | 4,4/5 | 206741 |
| iGraal | 4,5/5 | 4160 |
| Poulpeo | 4,0/5 | 188 |
| Selectra | 2,7/5 | 3102 |
| Overall rating | 4,34/5 | 221693 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can start the process either by calling their customer service number or by visiting the TotalEnergies website.
You will need to provide some basic information, such as your name, address, and details for your energy supply (like the meter number or the name of the previous occupant if you have just moved in). Once you submit your request, TotalEnergies will handle closing your previous energy contract, so you do not need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a major French energy supplier, serving 5.5 million electricity and gas customers in France. The company expanded in the residential market by acquiring Belgian supplier Lampiris in 2016, rebranding it as Total Spring in France, and later purchasing leading competitor Direct Energie in 2018. These acquisitions were merged under the brand Total Direct Energie, before evolving to TotalEnergies in 2021.
TotalEnergies is a subsidiary of the global energy group TotalEnergies SE, historically known for oil and gas activities. The supplier operates in electricity and gas retail, focusing on both individuals and businesses. It is involved in renewable energy development and manages over 2 gigawatts of renewable capacity.
TotalEnergies is recognized for its robust information systems that enable efficient subscription and contract management processes. The company’s operational platform leverages expertise from former Direct Energie, which has been present in the French market since liberalization in 2007.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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