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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving over 5 million customers. What sets it apart is its advanced customer management systems and award-winning service recognized for efficiency and reliability.
TotalEnergies electricity offers in France in December 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in December 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1005 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1683€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7679 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4179 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,8/5 | 3114 |
| Overall rating | 4,35/5 | 224029 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply call their phone number or visit their website. The process is straightforward and completely free, with no fees for switching suppliers.
You will need to provide some basic details, such as your name, address, and information about your current energy supply point. Once you submit this information, TotalEnergies will handle closing your previous contract for you, so you do not need to contact your old supplier yourself. Switching is seamless, and you can choose or change your energy provider at any time.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier, originally founded in 1924. The company significantly expanded its position in the French retail market by acquiring Lampiris in 2016, later rebranding it as Total Spring, then purchasing Direct Energie in 2018. All retail activities were unified under the Total Direct Energie brand before adopting the name TotalEnergies in 2021.
TotalEnergies supplies electricity and natural gas to around 5 million customers in France. The company operates internationally, with more than 100,000 employees worldwide. Its activities cover the production, distribution, and supply of energy, including a growing focus on renewable energy, with 2 GW of installed renewable capacity.
TotalEnergies is listed on major stock exchanges, including Euronext Paris (TTE), NYSE, and LSE. The company has a long history as a major player in oil and gas but is now diversifying into electricity, natural gas, and renewables. Its operational infrastructure includes advanced information systems that support contract management and customer processes.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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