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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. It stands out for its advanced digital systems, enabling smooth contract management and customer service on par with historic providers.
TotalEnergies electricity offers in France in December 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in December 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1005 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1683€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7719 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5050 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3118 |
| Overall rating | 4,35/5 | 224684 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply call their customer service number or visit their website. The process is easy and entirely free of charge, with no switching fees for changing suppliers.
You’ll be asked to provide a few basic details, such as your name, address, and information about your current meter if available. Once you have submitted this information, TotalEnergies will handle cancelling your old contract with your previous supplier. This means you don’t need to contact your former provider yourself—everything is managed for you.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. It became a major player in the French retail energy market after acquiring Lampiris in 2016 and Direct Energie in 2018, consolidating these brands under the TotalEnergies name in 2021. The company is headquartered in Paris and serves approximately 5 million electricity and gas customers in France.
TotalEnergies is part of the global TotalEnergies group, employing over 100,000 people worldwide and listed on Euronext Paris, NYSE, and LSE. Its activities cover electricity and gas supply, energy production (including renewables), and investments in decarbonization and digitalization of energy services.
The supplier leverages advanced information systems to streamline contract management and subscription processes. TotalEnergies also integrates renewable electricity production with around 2 GW of operational capacity and continues to diversify its energy portfolio.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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