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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers nationwide. What sets it apart is its robust digital systems—enabling fast, simple contract management—and a customer service recognized for excellence with multiple industry awards.
TotalEnergies electricity offers in France in November 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1891 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in November 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0928 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1579€.
Cheapest
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7627 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4169 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,7/5 | 3107 |
| Overall rating | 4,34/5 | 223960 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is straightforward and free of charge. You can start by calling their customer service number or visiting the TotalEnergies website to begin the process.
You will need to provide some basic information, such as your name, address, and details about the place where the energy will be supplied. Once you have given these details, TotalEnergies will manage the closure of your previous contract with your old supplier, so you do not need to worry about that step. Switching or signing up is simple, and you are free to change suppliers at any time with no fees.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. It is one of the leading international multienergy companies, operating in over 130 countries and employing more than 100,000 people worldwide. In France, TotalEnergies serves around 5 million electricity and gas customers, making it the largest alternative supplier in the market.
Historically an oil and gas company, TotalEnergies expanded into the electricity and gas supply market through several acquisitions, including Lampiris (2016) and Direct Energie (2018). The supplier consolidated its brands and adopted the name TotalEnergies in 2021 to reflect its diversification toward renewables.
TotalEnergies is active along the entire energy value chain: exploration and production, refining, marketing, trading, and distribution. The company is increasingly investing in renewable energy sources and now operates 2 GW of renewable capacity. It is publicly traded on major stock exchanges, including Euronext Paris and the New York Stock Exchange.
TotalEnergies highlights the efficiency of its information systems, making subscription and contract management easier. The company also complies with transparency practices set by French regulatory authorities for energy suppliers.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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