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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France's largest alternative energy supplier, serving over 5 million customers. What sets it apart is its strong operational efficiency and award-winning customer service, matching the standards of historic providers like EDF and Engie.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3150 |
| Overall rating | 4,38/5 | 234218 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply visit their website or call their customer service number. The process is straightforward, quick, and entirely free of charge since the French energy market allows anyone to choose or switch suppliers at any time without paying any fees.
You’ll need to provide some basic information, such as your name, address, and the type of energy you need. Once you submit your details, TotalEnergies will handle closing your existing contract with your previous supplier, so you don’t need to manage that part yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier headquartered in Paris, serving approximately 5 million electricity and gas customers in France. The company’s origins date back to 1924. TotalEnergies initially entered the French supplier market by acquiring Lampiris in 2016 (renamed Total Spring), then Direct Energie in 2018, merging these brands under Total Direct Energie before adopting the name TotalEnergies in 2021.
TotalEnergies manages activities in energy production, supply, and distribution, incorporating both historical fossil-fuel operations and a growing focus on renewable energy, with 2 GW of renewable capacity operated. The company emphasizes advanced information systems for contract management and efficient customer processes. It is publicly listed and is not state-owned.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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