TotalEnergies : electricity and gas supplier in France

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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers nationwide. It stands out for its large-scale operations and award-winning customer service, rivaling historic providers like EDF and Engie.

TotalEnergies electricity offers in France in March 2026

TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.

Cheapest

Fixe 2 ans Électricité

Selectra Score B
Cheapest

Heures Eco Electricité

Selectra Score C
Fixed price

Standard Fixe Électricité

Selectra Score C
Fixed price

Verte Fixe Electricité

Selectra Score B

Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.

Choosing your energy provider in France

TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.

TotalEnergies gas offers in France in March 2026

TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.

Cheapest

Spéciale Gaz

Selectra Score B
Fixed price

Standard Fixe Gaz

Selectra Score C
Fixed price

Fixe 2 ans Gaz

Selectra Score C
Fixed price

Verte Fixe gaz

Selectra Score C

Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.

Is TotalEnergies recommended? Read the reviews

TotalEnergies global rating in France:

Logo TotalEnergies
4.37 /5
Global rating based on 234202 reviews

Read the reviews

TotalEnergies has an overall rating of 4.37/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.

Platform Ratings Number of ratings
Trustpilot 4,1/5 8079
Avis Vérifiés 4,4/5 217745
iGraal 4,6/5 5053
Poulpeo 4,0/5 191
Selectra 2,8/5 3134
Overall rating 4,37/5 234202 votes

How to contact TotalEnergies in France ?

There are different ways to contact TotalEnergies. Here are the main options:

  • By phone at 09 70 80 69 69
  • Using their contact form
  • By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
  • By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
Phone
Contact form
Postal address
Headquarters

How to sign up for a contract with TotalEnergies ?

To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is straightforward, quick, and completely free of charge.

You will need to provide some basic information, such as your name, address, and details about your home. If you are already with another supplier, TotalEnergies will take care of closing your previous contract for you, so you don’t need to handle the cancellation yourself.

Who is TotalEnergies ?

TotalEnergies is a French energy supplier and a subsidiary of the global TotalEnergies group, founded in 1924. The current brand emerged in 2021 after successive acquisitions and integrations of Lampiris (2016) and Direct Energie (2018), consolidating its position as a leading alternative energy provider in France. The company serves around 5 million gas and electricity customers in France and employs over 100,000 people worldwide.

TotalEnergies operates in multiple segments of the energy sector, including electricity and gas supply, energy production, and distribution. The company has a historic background in petroleum and natural gas but is increasingly investing in renewable energy, managing a renewable capacity of 2 GW. Its activities also include the development of digital tools for contract management and customer services.

TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE under the ticker "TTE". Its headquarters are in Paris, France. The company places emphasis on efficient information systems and customer processes, and has been recognized with various industry awards in recent years.

Choosing your energy provider in France

TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.